When you order our figure formatting service, our team will make your figures meet the technical specifications of your target journal. However, to receive the best quality figures from us, we need your figures saved in a high-resolution, editable format.
If you send us figures that have a low resolution, or are pixelated, we cannot increase the resolution to make the images clearer. Even if we are able to make the images meet the technical specifications of your target journal, the low-resolution images will still appear pixelated after we format them. They may be rejected or criticized by the editor or journal reviewers. Please note: the resolution required will depend on the image and journal, but the image you send us should be at or above the resolution requested by the journal.
Because we often need to resize the images as part of formatting the figures, we suggest sending us the highest resolution files you have access to. The resolution will change when we alter the image size, and there's only a set amount of information in the file. We can always save with a lower resolution if that's what the journal requests, but we can't put more information in!
If your figures have text that does not meet the specifications of your target journal, we will need to have the figures in an editable format so that our team can retype the text for you. If the original graphs were created using a software such as GraphPad, Origin, or R, for example, then you can try saving the graphs from the original graphing software as Eps or Pdf files. Alternatively, if you used PSPP or Excel, we can use the files from these programs directly.
If you do not have access to the graphing software, then you can also send us a copy of the images without any text and we will retype the labels in compliance with the journal guidelines.