Payment by bank transfer
When you submit your order, please choose bank transfer as your payment method and enter any details required by your institution (such as VAT or purchase order number). You will be able to download an invoice from your account with all of the details your institution will need to send us a payment by bank transfer.
While we will begin working on your manuscript right away, unpaid orders cannot be downloaded. Please email us confirmation that your institution has initiated payment to have your paper released to you before the payment is received.
You can also have your administration fill out the form attached to this article and send it back with a signed and dated invoice from the administration and we will provide you access to the files when your order is complete.
This article contains additional details for our customers in Japan.
Reimbursement
Many of our customers pay for their own orders with a credit card or other payment method and submit their receipt for reimbursement by their university or institution. Please let us know if you require any vendor forms or other paperwork to complete your reimbursement and we will assist you.
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